Design Intake Platform

Design Intake Platform

Streamline design requirement workflows

Streamline design requirement workflows

USER CHALLENGES

USER CHALLENGES

Repetitive communication in collaboration

Repetitive communication in collaboration

Vague Requirements

Lack of standardized submissions made requirements difficult to understand

Lack of standardized submissions made requirements difficult to understand

Repetitive communication

Designers spend too much time on coordination instead of design work

Designers spend too much time on coordination instead of design work

Lack of visualization

Without a unified tracking system, priorities, progress, and deadlines were difficult to manage

Without a unified tracking system, priorities, progress, and deadlines were difficult to manage

Project Objectives

Project Objectives

As teams scaled, message-based communication and manual coordination became inefficient. This project introduced a unified collaboration platform to improve requirement management, task tracking, and design delivery efficiency.

Existing Solutions

Existing Solutions

Communicate via email

Communicate via email

Pros

  • Real-time notifications and seamless communication

  • Familiar and easy for teams to adopt

  • Easy record-keeping and information retrieval

Cons

  • Difficult to manage and categorize requirements consistently

  • Back-and-forth communication and repeated confirmations

  • Slow response and coordination times

Jira Collaboration

Jira Collaboration

Pros

  • Clear visibility into task workflows

  • Familiar and widely adopted by product teams

  • Supports requirement management and progress tracking

Cons

  • Inconsistent processes across teams

  • Cumbersome ticket creation workflow

  • Non-standardized task status definitions

RESEARCH WORKSHOP

RESEARCH WORKSHOP

Core User Research

Core User Research

I facilitated a cross-functional workshop with product, design, and partner teams to identify collaboration pain points and align on future process improvements

I facilitated a cross-functional workshop with product, design, and partner teams to identify collaboration pain points and align on future process improvements

Streamline Requirements

Create Requirement Traceability

Establish Resource Management

Streamline the Requirements Process

Streamline the Requirements Process

  • Auto-surface required materials and guidelines to reduce omissions.


  • Enable collaborative form completion and file uploads.


  • Use embedded guidance to improve readability and review efficiency.

Create Requirement Traceability

Create Requirement Traceability

  • Centralized view of all design requests for easier tracking


  • Real-time updates on status, materials, and feedback reduces repetitive communication


  • Unified interface for requirements, assets, and status tracking to improve collaboration transparency

Establish Resource Management

Establish Resource Management

  • Centralized view of ongoing design requests for quick access to status, assignees, and deadlines


  • Filter tasks by deadline, status, and product type


  • Unified workspace for updates, files, and completed requests

Reflection

Reflection

Insights & Reflections

Insights & Reflections

Leading this project end-to-end was a valuable learning experience. Beyond delivering the final solution, I explored accessibility through screen reader–friendly design and facilitated my first research workshop. Despite the project's short timeline, it strengthened my design, research, and collaboration skills and remains one of the most meaningful experiences of my internship.

CONTACT ME!

CONTACT ME!

Email

sh835@cornell.edu

Phone number

189-0189-9696

LinkedIn

linkedin.com/in/lilyshiyihuang/