Design Intake Platform
Streamline design requirement workflows
Repetitive communication in collaboration
Vague Requirements
Lack of standardized submissions made requirements difficult to understand.
Repetitive communication
Designers spend too much time on coordination instead of design work.
Lack of visualization
Without a unified tracking system, priorities, progress, and deadlines were difficult to manage.
A unified collaboration platform
As teams scaled, message-based communication and manual coordination became inefficient. This project introduced a unified collaboration platform to improve requirement management, task tracking, and design delivery efficiency.
Existing Solutions
Communicate via email
Pros
- Real-time notifications and seamless communication
- Familiar and easy for teams to adopt
- Easy record-keeping and information retrieval
Cons
- Difficult to manage and categorize requirements consistently
- Back-and-forth communication and repeated confirmations
- Slow response and coordination times
Jira Collaboration
Pros
- Clear visibility into task workflows
- Familiar and widely adopted by product teams
- Supports requirement management and progress tracking
Cons
- Inconsistent processes across teams
- Cumbersome ticket creation workflow
- Non-standardized task status definitions
Core User Research
I facilitated a cross-functional workshop with product, design, and partner teams to identify collaboration pain points and align on future process improvements.
Streamline Requirements
Create Requirement Traceability
Establish Resource Management
Streamline the Requirements Process
- Auto-surface required materials and guidelines to reduce omissions.
- Enable collaborative form completion and file uploads.
- Use embedded guidance to improve readability and review efficiency.
Create Requirement Traceability
- Centralized view of all design requests for easier tracking.
- Real-time updates on status, materials, and feedback reduce repetitive communication.
- Unified interface for requirements, assets, and status tracking to improve collaboration transparency.
Establish Resource Management
- Centralized view of ongoing design requests for quick access to status, assignees, and deadlines.
- Filter tasks by deadline, status, and product type.
- Unified workspace for updates, files, and completed requests.
Insights & Reflections
Leading this project end-to-end was a valuable learning experience. Beyond delivering the final solution, I explored accessibility through screen reader–friendly design and facilitated my first research workshop. Despite the project's short timeline, it strengthened my design, research, and collaboration skills and remains one of the most meaningful experiences of my internship.